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Charles Schwab: How One Company Beat Wall Street and Reinvented the Brokerage Industry

Charles Schwab: How One Company Beat Wall Street and Reinvented the Brokerage Industry
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Charles Schwab: How One Company Beat Wall Street and Reinvented the Brokerage Industry

 
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0471660582N

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Schwab's revolutionary approach to success in the face of adversity
Since its founding in 1973, Schwab has led the full-brokerage market by stressing customer service. Today, Schwab has established itself as a company with a unique identity: old-fashioned integrity meets technology-empowered financial services. Charles Schwab tells the compelling story of this organization's uncanny ability to reinvent itself around an unchanging set of core values. This book is organized into five sections, each representing a critical juncture for the company when it was forced to reinvent itself or be consumed. Along the way, Kador highlights Schwab's immutable laws, direct from the Chairman and CEO: 1) Create a cause, not a business; 2) the corporate vision is only as good as the values of its culture; 3) welcome upheaval. In the whirlwind economic environment we currently face, Charles Schwab provides readers with valuable lessons on how businesses can survive and thrive in any situation.

 
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Product Details
Author:John Kador
Paperback:324 pages
Publisher:Wiley
Publication Date:March 02, 2005
Language:English
ISBN:0471660582
Product Length:5.67 inches
Product Width:0.9 inches
Product Height:8.76 inches
Product Weight:0.86 pounds
Package Length:8.66 inches
Package Width:5.67 inches
Package Height:1.02 inches
Package Weight:0.84 pounds
Average Customer Rating: based on 13 reviews

Customer Reviews
Average Customer Review:4.5 ( 13 customer reviews )
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Most Helpful Customer Reviews

6 of 6 found the following review helpful:


5Ex-Schwab Employee - Like a Walk Down Memory Lane.  Sep 15, 2004 By Scott Whyte
As an ex-Schwab employee (1991-2000), I recommend the book highly. Having firsthand knowledge of the people and many of the events that were reported in the book I found the historical portions of the book to be accurate.

John Kador has done an excellent job of capturing the history, heroic vision and ethics of Schwab (both Chuck and the company) and how the company revolutionized the discount brokerage industry and the distribution of mutual funds. Also, I thought his comments and perspectives into the many challenges the company overcame, and current hurdles to overcome, were incredibly insightful.

John writes in a narrative style that reads more like a fiction novel than what one might expect for a "business book". As I said, I'm an ex-employee and still found it to be a page-turner. I couldn't wait to read what else John had accurately captured about Schwab's long history. I have recommended the book to all of the Schwab employees and ex-employees I keep in touch with.

The book was written prior to the most recent re-emergence of Chuck Schwab as sole CEO of the company, so much has changed since the book was finished, but I still believe it is a great read for anyone who is interested in the history of one of the few revolutionary Fortune 500 companies.

This one is worth buying. You won't regret it!

3 of 3 found the following review helpful:


5Charles Schwab is a great company  Aug 14, 2009 By Mariusz Skonieczny "Author"
The brokerage industry is filled with companies who are out for themselves, and the only thing that counts to them is money. I really admire Charles Schwab for wanting to be different and put clients ahead of his and his firm's interest. Contrary to other firms, employees at his firm are paid salaries instead of commission so there is no conflict of interest. The company's salespeople do not make sales calls. If clients need a service or product, they can call the company themselves.

I highly recommend this to readers. I found this book very delightful to read. If you are unhappy with your current broker or advisor, there are other avenues.

- Mariusz Skonieczny, author of Why Are We So Clueless about the Stock Market? Learn how to invest your money, how to pick stocks, and how to make money in the stock market

3 of 3 found the following review helpful:


4Ex-Schwab employee enjoyed reading it!  Feb 20, 2003 By Mark H. Josefczyk
As an ex-Schwab employee (1988 - 1996) I really enjoyed reading this book. I worked for or with several of the folks interviewed and was at HQ in San Fran. the day after the earthquake--pretty incredible day! I have recommended it to all of my ex-Schwab buddies.

3 of 3 found the following review helpful:


4Insightful!  Dec 16, 2002 By Rolf Dobelli "getAbstract"
Business writer John Kador describes the evolution of Charles Schwab & Company, a former discount brokerage blessed with the ability to transform itself through four different incarnations. Kador emphasizes Schwab's commitment to integrity and customer service, a code that enabled it to prevail despite upheavals and threats. While the book focuses on the company, the running portrait of Chuck Schwab gives it a personal core. Kador highlights Schwab's concern with exercising his values and leading a highly principled business amid an often shady industry he saw as corrupted by greed. Kador's engaging narrative style is designed to inform and entertain general investors, executives and managers. At times, the discussion of Chuck Schwab and his company sounds almost too laudatory, as if the book is an in-house publicity piece. We from getAbstract recommend that readers should take all that sugar with a grain of salt, given this otherwise compelling dish.

3 of 3 found the following review helpful:


4Corporate Thriller  Nov 25, 2002 By Leilani E. Allen
This is an excellent business book�part personality profile, part corporate history and part industry analysis. It�s the story of the rise of the discount brokerage industry as created by Charles Schwab and the mavericks who worked for his eponymous company. It�s a fascinating story filled with interesting characters and more twists and turns than the latest Patterson thriller. Along the way, it delivers some worthwhile commentary about management and leadership and how companies rise and fall. Kador bases his narrative on pre-published sources, then livens it up with quotes and anecdotes from a large number of sources. The result is an easy-to-read (and occasionally humorous) book that just about succeeds in providing a �fly on the wall� record of the inside politics and personalities of the firm.

See all 13 customer reviews on Amazon.com
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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